PUNE (MUMBAI):
Ernst
& Young has acquired Fortune Cookie UX Design, a Pune-headquartered digital
consulting and user experience (UX) design firm, to add a diverse set of
digital capabilities to its service line at a time when many clients seek
digital transformation. The two companies confirmed the deal on Thursday
without revealing the valuation or financial details.
“Over the past two years, we have collaborated with FCUX Design in the
implementation of several digital transformation engagements and have
benefitted immensely from this association,” said Mahesh Makhija, emerging
technology and digital leader at EY India. “The integration comes at a crucial
time as clients are becoming increasingly digital and looking for innovative
solutions to better engage their customers and accelerate business
performance,” he said.
With this, EY inducts capabilities such as design thinking, UX
design, usability and building user-centric digital ecosystems. Demand for
such digitisation services from leading Indian companies and the government has
been on the rise in the last couple of years, industry trackers said. Founded in 2008 by Shashank
Shwet, Vidhika Rohatgi and Sonam Agarwal, Fortune Cookie UX Design currently
employs about 75 people. “Empathy and design thinking is an important tool that
businesses require to address digital disruption,” Shwet said.
The acquisition comes at a time when most of the Big Four – Deloitte, PwC, KPMG and EY - are vying for opportunities in new age technologies like blockchain, artificial intelligence, big data and robotics.
Sources within EY said the firm is looking for more acquisitions in the digital space to fill in the gaps in its digital service bouquet. At present, there are over 2,200 digital and technology professionals working at EY India. It plans to hire another 2,000 professionals with diverse capabilities over the next three years, the firm said.
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